We want this to be what we believe in, celebrate and do that makes us unique! Our goal is to be a great place to work and a successful company that we are all proud of, to be New Zealand’s very best retailer. 

 

Our values What we are all about, how we behave and we work with others	Our business principles A virtuous circle of success – what will drive our profit will be what is right for our customers and what works for our people will be delivered with simplicity, focus and execution
Our retail focus The retail basics: product, price & promotion all coming together, to create an excellent in store experience.	Our team model How we behave and how we work as a team

Honesty & integrity

We are committed to the highest degree of integrity and honesty in the conduct of our business affairs – we will conduct ourselves with strong business ethics. This means we will trust each other, and our customers, suppliers and communities will trust us.

Code of Ethics policy 

  As a representative of Warehouse Stationery, you are responsible for conducting our business affairs with the highest personal integrity. In every sale, business transaction, and negotiation, you must respect the rights of other Team Members, customers, suppliers, and competitors. You must avoid any conduct or activities that may raise questions or give a wrong impression as to our honesty, integrity, impartiality, or reputation. If you are concerned about or suspect a breach of our code of ethics then please talk promptly with your Manager or Executive Team Member.  

Confidentiality

Our business is very competitive and our success can be undermined by a stray comment or overheard conversation. You may be asked by competitors, media, suppliers or even friends to reveal company information like financial reports, advertising and promotional schedules, and future direction. You must not disclose any company information that may compromise our business’s success. In addition to keeping company confidences, we protect the privacy of personal information relating to our Team Members and our customers. 

Confidentiality policy

You must not disclose any company information that may compromise Warehouse Stationery’s success. You must not disclose any personal information about any Team Members to anyone outside Warehouse Stationery, except with that Team Member’s express permission. No personal information must be collected or kept about individuals (Team Members and customers included) unless there is a business need.

A note about your Personnel File

Your personnel file is securely kept and unless we have your permission, we will not share your information with a third party other than management or as allowed for under the Privacy Act (eg, to the Police, Inland Revenue Department and Income Support Services).  To see your file, please make a request in writing to your Manager.  If you believe information is missing or incorrect, please detail corrections in writing and it will be attached to your file.

Online guidelines

We ask that any online communication (such as on Facebook, YouTube etc) that is directly or indirectly about WSL abides by the policies of WSL such as confidentiality and code of ethics policies, and matches our values. It is expected that online posts (at work or otherwise) do not contain derogatory comments about WSL, our customers or other Team Members, that any personal information about other Team Members is not released without their written consent and that any confidential information regarding the company is not released. Failure to meet these expectations may result in disciplinary action. If you are unsure, please check with your Manager or People Support.   

Open communications

Our business succeeds and our working relationships work best when we have open communications and you can speak freely about your ideas, plans, concerns and aspirations.  Let us know of anything at all that would make our business better, a better place to work, or will ensure a fair and open workplace for you.  As part of open communications, there is some necessary information required to be shared to ensure that you and the business are not compromised.

Conflict of interest policy

To ensure you and Warehouse Stationery are not placed in a compromising position by your knowledge of our business and your relationships, you must declare any existing and eventuating business association that could be considered to be in conflict with our business. Let your Manager know if, during your employment, you or a member of your immediate family owns or operates a business or works in a business which is associated with, supplied by, or in competition with our business. If you are unsure a conflict of interest may exist, please discuss this with your Manager.

In addition, you must not:

• use our facilities, consumables, time, or Team Members for private work without approval from your Manager
  
• claim to represent us or have our endorsement when acting privately
  
• direct business that we can perform to another provider, especially one you may have an interest in without approval from your Manager
  
• engage in other employment or participate in another business if it may distract you from your expected work performance or be in conflict with us.
  

Be mindful of any other commitments you have outside of work to ensure that your work performance is not negatively affected. 

Disclosure of Criminal Charges policy

A criminal charge or conviction may affect your work. You must notify your Manager or People Support within 72 hours of any conviction or charge:

• for an offence that occurred during working hours or during a company-related function, or at company-provided accommodation, or in circumstances where you are identified as working for us;
  
• for an offence that happens outside of work which prevents you from attending work or carrying out any of your normal duties
  
• for an offence which causes us to lose trust and confidence in you, or which brings you or Warehouse Stationery into disrepute.
  

Your disclosure will be in confidence and a decision will be made, in consultation with you, if any further action will be taken. If you are unsure about whether you are required to inform us, please contact People Support for advice.

A note about Family Members at Work

We do not allow family members to work together in a reporting relationship or where there is risk of collusion between them. Please let your Manager know if you have a family relationship with another Team Member.

A note about Public Affairs and News Media Contacts

If a reporter should contact you and ask anything about the Company, it is important you do not answer any questions. Instead you must direct the reporter to the Group Chief Financial Officer, based at The Warehouse Support Office. 

We’re on Facebook!

We have an awesome, interactive Facebook group for team members only called WS Blues, and we’d love to see you there.

 

Chat with team members across New Zealand at stores and SSO, share stories and tips, ask questions, and join in great competitions, surveys and polls. 

 

To join, search WS Blues on Facebook and request to join the group. As it’s a closed group, we won’t have access to any of your personal profile information (unless your profile is public). Your Facebook friends won’t be able to see any of your activity in the group either.

See you there!