Managing your career and employment

Your employment agreement

Every Team Member will have an employment agreement which sets out the terms of employment agreed to between Warehouse Stationery and you at the time of your recruitment or any subsequent changes to your employment with us. If there is any conflict between this handbook, other employment guidelines and your employment agreement, your employment agreement and related employment law stands.

The types of agreement include permanent full time and part time agreements, and fixed term and casual agreements.

From time to time, we will engage contractors and consultants.

Refer to your employment agreement.

 

A note on work eligibility

You are responsible for ensuring you are eligible to work and that you share any work permit details with us upon your recruitment. If any conditions on your work permit change, you are required to let us know so that we can endeavor to accommodate those changes.

A note on flexible working arrangements

We seek to accommodate flexible working arrangements for our Team Members on a case by case basis. These arrangements can be made informally between you and your Manager or formally by applying under the Flexible Working Arrangements Act. Please discuss with your Manager any flexible working needs you have. To follow the formal process, please refer to inSite for the process or ask your Manager for help.

Refer to our Flexible Working Arrangements SOP and forms on inSite or check with your Manager

Your work tasks, objectives and reviews

It is important that you know what is required of you in your role and how you are performing.  Every Team Member will have a:

• Job Description (JD) which will describe tasks and duties.  It is anticipated that your JD will evolve and change depending on your role. 
  
• Objectives which will detail clear goals, measurements of success and levels of performance relative to being “on target” or above
  
• Regular reviews with your Manager to discuss your tasks, success against your objectives and opportunities to improve. These should happen monthly and also formally every 6 to 12 months depending on your role.
  

Refer to your Job Description and objectives. Also refer to our Performance Review SOPs and forms on inSite or check with your Manager.

 

Accessing learning and development opportunities

We have well defined learning pathways here and we provide many opportunities for you to learn about and up skill in your role or to prepare for your next role with us. Depending on your role, these opportunities are a mix of on the job learning modules and coaching, training courses, work assignments, secondments and membership of a relevant association. 

We encourage you to take advantage of learning and development opportunities to further your career with us - so can become a master in your role or step into another role with us. 

You and your Manager will discuss your development, determining the opportunities for you. You are responsible for making the most of the opportunities available, and your manager will support you to achieve your goals.

Refer to our Learning SOPs, My Plan to Be the Best I Can Be, learning modules and course calendars on inSite or check with your Manager

A note on pay for waged Team Members when travelling away for training

If you are a waged Team Member and you attend a training session with us, you will be paid:

• your normal rostered hours on the training days and any training hours additional to this and also any additional travel time (less your normal travel time to and from work) and
  
• any use of your personal vehicle to travel to and from the training (for the distance over and above getting to and from your normal place of work).
  

Refer to our Travel Expenses policy towards the end of this Handbook for information on claiming mileage and other costs

A note on our Study Sponsorship Programme

We offer a programme which provides financial assistance for you to attend a business related tertiary level course. You need to be a permanent Team Member, working here for at least one year and working at least 20 hours a week; also, the study must be in line with your likely career development or possible future roles with us. The level of sponsorship is divided into two areas – financial and time, with the amount of each will be tailored to each case. 

Awarding any assistance will be at the joint discretion of your Manager and People Support.  Because of the significant investment by us in you, should you fail or withdraw from a paper you may be required to reimburse the cost of that paper, and, should you pass your papers, you may be required to fulfil a bonded period.

Refer to our Study Sponsorship Programme and forms on inSite or check with your Manager

 

Taking your next career step

Your next career step could be within your specialty, cross functionally into another department, another location or within The Warehouse group of companies.

Register with our recruitment website for role notifications and/or discuss your aspirations with your Manager. Preference will be given to internal candidates where they have appropriate skills, knowledge and attributes.

Also refer to our Careers Website & Recruitment SOPs on inSite or check with your Manager

 

Recruitment policy

  We have open and transparent recruitment processes ensuring jobs are advertised internally as well as externally (unless good reason applies), candidates are cared for, and appointments are made on merit having completed as required:

• thorough interviewing
  
• checking of references
  
• credit and police checks
  
• psychometric assessments
  

Our guiding principle is to match the right person with the right mix of skills, experience, behaviors and motivation, as well as right fit with the team.

 

Relocation policy

Permanent relocation within NZ

When we initiate a request for you to transfer from one location to another, outside a 100km radius of your home and within NZ, we will cover most ordinary and reasonable relocation and moving expenses incurred for you and your family. 

The exact cover will be at the discretion of your Executive Member and may include:

• legal expenses incurred during the sale and purchase of your home
  
• reasonable expenses for temporary accommodation and meals for up to seven days upon arrival
  
• household effects moving costs excluding private business interests, livestock, machinery or vehicles other than your motor vehicle
  
• related insurance up to $100,000 with an excess
  
• storage and Insurance costs of household effects whilst in store, for up to 30 days
  
• moving costs of up to 2 pets
  

If within 2 years you leave Warehouse Stationery or you no longer wish to remain at your new location, you may be required to repay relocation costs on a pro-rata basis, with any final outstanding amount deducted from your pay. If you are initiating your transfers for work or personal reasons, you will be expected to cover your transfer costs but may be assisted by us at your Manager’s discretion.

Temporary relocation within NZ

When we initiate a request for you to transfer from one location to another, outside a 100km radius and within NZ for a temporary period of time of up to 6 months in duration, we will assist in covering the cost of doing so. 

• up to 100% of agreed rent for reasonable furnished accommodation if you keep your home location residence
  
• up to the differential cost between home location and new location
  
• up to $40 per day claimable on travel & expense claim form if you make private accommodation arrangements and to compensate your host.
  
• cost of a return trip home fortnightly
  

A note on opening new stores and replacement stores

For new stores and replacement stores we will place the right team with the right capabilities into that store. We reserve the right to make this decision at the time of recruitment.

For a replacement store, the Store Manager role may be re-advertised. Other management roles may be re-advertised if the new store is expected to be 25% difference in size. For other Team Members, we will endeavour to roster similar hours however this may entail a change of duties or days/times/hours of work. When a replacement store is planned, there will be consultation.

A note on our Employee Referral Programme

A sign of being a great place to work is when you recommend us to a friend or family member. We encourage employee referrals and want to reward you for helping us find great people to work here in permanent salaried fulltime roles. 

Refer to our Employee Referral Programme documents on inSite or check with your Manager

Career Retailer Wage

We want you to have a career at Warehouse Stationery where you can grow your experience in retailing and at the same time earn a wage that reflects your skills and experience. We are proud to have introduced the Career Retailer Wage.  This is a higher hourly rate that recognizes waged team members’ commitment to a career in retail and the increases in skills and experience that you develop over your career with us.  Refer to your manager or People Support for eligibility and further information.

Knowing what extra benefits we offer

We have a number of additional benefits available (such as a free Funeral Benefit for all permanent team members and subsidised health insurance). You can find out more about these great benefits on inSite or from your Manager.

Warehouse Money & Insurance

There are a number of benefits available to you such as discounts on travel and pet insurance and competitive life insurance cover.

 

Refer to inSite for further information or check with your Manager