Remember: As a leader in this business, you are responsible for leading compliance. You need to listen, understand and help guide the team to follow the processes outlined in this guide.
What are Public/Statutory Holidays? | |
Public holidays are days that team members are entitled to have off work (if the public holiday falls on a day they would normally work) or if team members choose to work a public holiday, they must be paid time and a half. This guide covers most situations but there may be those it does not cover. In that case contact the Ask People Support team on 09 215 5057, extension 27577. | |
Why are these Public Holidays important? | |
Team members will be confused around payment and may be reluctant to work or feel they have been misled if they do not understand how it works. As Managers, getting your labour correct for Christmas and New Year is critical. | |
What are the rules? | |
1 | When do they fall in 2018 - 2019?
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2 | How do I determine what would otherwise be a working day (for both permanent and temporary team members)? If it is not clear the following factors must be considered
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3 | What happens if the public holiday would otherwise be a working day for the team member? There are 2 possible situations
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4 | What happens if the public holiday would not otherwise be a working day for the team member? There are 2 possible situations:
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5 | Can a team member insist on working on a public holiday if it is otherwise a working day for them? No, they can’t. You have to bear in mind the CEA provision that says where if a public holiday falls on a team member’s normal day of work then they shall have first preference to working the hours that are available for work that would normally be performed by the team member on that day. First you must establish whether you need the hours and then look at the rostering. Managers should always take into account the need to balance the rosters and reliance on team member good will at later times. What are the rules? |
6 | Is working on a public holiday voluntary? Yes it is in terms of our employment agreements. Therefore, the team needs to be asked if they are willing to work. You can either do this by asking for volunteers or by notifying those rostered to work to let you know if they do not want to work. You can set a date in advance of the actual holiday for notification to be finalised. You will need to actively manage this |
7 | What happens when a team member works from one day across into the Public Holiday? Example: Team member normally works from 8pm to 2am. With the team member working as normal payment would be as follows:
There is only ONE alternate day for working on the public holiday (despite the fact that the team member has worked 2 shifts on the day they are only entitled to one alternate day). |
8 | Can we ask a team member to change their hours on the day before a public holiday? YES, BUT YOU MUST FOLLOW THE CORRECT PROCESS. EVERY team member has to agree to the temporary change.
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9 | What happens if a team member does not want to/cannot change their hours? You cannot make them change and will have to work with entire team to come to a solution. |
10 | What does an Alternate Day (lieu day) reflect? The Alternate Day is a WHOLE day. It does not matter if the team member has only worked a few hours on the actual public holiday. |
11 | When are, Alternate Days taken?
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12 | How can I review what entitlements team members will receive? In PayGlobal ‘Daily View’ you can check the entitlements a team member will receive in the drill down screen.
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